Co-Managed IT Services
Support for your internal IT — not a replacement for it.
What Is Co-Managed IT?
Co-managed IT is a partnership model where Omnitech works alongside your existing IT staff or manager to provide additional tools, expertise, and coverage. We don’t replace your in-house team — we empower them.
Whether you’re a growing business with one IT generalist, or a larger organization with a team that’s stretched thin, our co-managed services fill the gaps so your internal IT team can focus on what they do best.
Benefits of Co-Managed IT:
- xtended Coverage: We fill in during vacations, sick days, or after hours.
- Tools & Automation: Get access to enterprise-grade monitoring, ticketing, patching, and backup systems.
- Escalation Support: On-demand access to our engineers for tricky issues or escalations.
- Project Help: We help you plan and execute major upgrades or migrations.
- Security & Compliance: We assist in building layered security and compliance frameworks.
- Documentation & Process Building: Standardize your IT environment with our help.
Who It’s For:
- Businesses with 1–3 in-house IT staff who need help keeping up
- IT managers who want to offload daily tickets and focus on strategy
- Companies growing faster than their internal IT team can scale
- Organizations with compliance requirements or multi-location support needs
What’s Included:
- Shared access to Omnitech’s RMM, PSA, and documentation platform
- Network monitoring, patch management, and backups
- Helpdesk overflow support and incident escalation
- Consulting on infrastructure, cloud, and cybersecurity
- Flexible service tiers: coverage during business hours, after-hours, or both
A True Partnership
You stay in control — we simply provide the tools, expertise, and manpower to help your internal IT shine. We’re behind the scenes when you need us, and front-and-center when you don’t have time to be.
Pricing
We don’t beleive in one-size-fits-all IT solutions.
Every business has a unique environment, user count, compliance requirements, security posture, and infrastructure. That’s why all of our service packages are tailored to your exact needs.
After a quick initial consultation, we’ll provide a clear, customized proposal that aligns with your goals and budget — no surprises, no upselling, just what makes sense for your business.
No Long-Term Contracts
We earn your business every month — not just once.
All Omnitech service packages are offered on a flexible, month-to-month basis. We don’t lock you into rigid contracts or bury you in fine print. Instead, we focus on delivering consistent value, responsive support, and results that keep you coming back — because when you succeed, so do we.
Managed Security and Compliance
Smarter Protection Through Layers
Modern threats require more than a single line of defense. That’s why every Omnitech service package is built on a layered security strategy — protecting your business across your people, devices, data, and network. Each layer reinforces the next, creating a resilient IT environment that defends against everything from daily disruptions to advanced cyber threats. It’s proactive, proven, and purpose-built for small businesses.
Let’s Talk About Your IT Goals
Want to empower your IT staff without overwhelming your budget? Let’s build a partnership that makes sense for your team.