Managed IT Services
End-to-end IT services, tailored to fit your goals, team, and budget
Pricing
We don’t beleive in one-size-fits-all IT solutions.
Every business has a unique environment, user count, compliance requirements, security posture, and infrastructure. That’s why all of our service packages are tailored to your exact needs.
After a quick initial consultation, we’ll provide a clear, customized proposal that aligns with your goals and budget — no surprises, no upselling, just what makes sense for your business.
No Long-Term Contracts
We earn your business every month — not just once.
All Omnitech service packages are offered on a flexible, month-to-month basis. We don’t lock you into rigid contracts or bury you in fine print. Instead, we focus on delivering consistent value, responsive support, and results that keep you coming back — because when you succeed, so do we.
Packages
| Services | Monitor | Support | Secure | Omni |
|---|---|---|---|---|
| General Services | ||||
Virtual CIO/CTO |
Lite / Add-On | Lite / Add-On | Lite / Add-On | ✔ |
| Provides strategic IT leadership, budgeting, and tech planning aligned to your business goals. Learn more | ||||
Unlimited Helpdesk Support |
Add-On | ✔ | Add-On | ✔ |
| Access to technical support with no cap on tickets or hours during business hours. | ||||
Quarterly Project Block Time |
Add-On | ✔ | Add-On | ✔ |
| Pre-allocated hours each quarter for projects like upgrades or migrations. | ||||
24x7 Remote Computer Health Monitoring |
✔ | ✔ | ✔ | ✔ |
| Constant system checks for performance issues, alerts, crashes, or resource thresholds. | ||||
24x7 Remote Server Health Monitoring |
✔ | ✔ | ✔ | ✔ |
| Monitors uptime, performance, and critical services of servers around the clock. | ||||
Microsoft and 3rd Party Patching |
✔ | ✔ | ✔ | ✔ |
| Automated patching for Microsoft Windows and supported third-party applications. | ||||
Network Credential Documentation |
✔ | ✔ | ✔ | ✔ |
| Secure documentation of admin credentials and access for business continuity. | ||||
Proactive/Scheduled Reboots |
✔ | ✔ | ✔ | ✔ |
| Scheduled device after hours restarts to maintain stability and apply updates safely. | ||||
Remote Desktop Access for Approved Users |
✔ | ✔ | ✔ | ✔ |
| Enables secure remote access for approved users to work from anywhere. | ||||
Monthly Network Health Reports |
✔ | ✔ | ✔ | ✔ |
| Reports on device status, updates, security events, and overall network health. | ||||
Backup Monitoring |
✔ | ✔ | ✔ | ✔ |
| Daily monitoring of backups to ensure data protection and compliance. | ||||
Monthly Network Health Reports |
Biannual | Biannual | Quarterly | Quarterly |
| Summary of key IT metrics to track progress, uptime, and risk reduction over time. | ||||
| Security & Compliance Services | ||||
DNS & Content Filtering |
✔ | ✔ | ✔ | ✔ |
| Blocks access to malicious websites and inappropriate content to reduce threats. | ||||
Email Security and Encryption |
✔ | ✔ | ✔ | ✔ |
| Protects against phishing, spam, and ensures secure transmission of email data. | ||||
Enterprise Anti-Virus |
✔ | ✔ | ✔ | ✔ |
| Advanced anti-virus platform with centralized management and reporting. | ||||
Endpoint Detection and Response (EDR) |
Add-On | Add-On | ✔ | ✔ |
| Real-time threat detection, investigation, and automated response for endpoints. | ||||
Security Info and Event Mgmt (SIEM) |
Add-On | Add-On | ✔ | ✔ |
| Centralized logging and alerting system to detect and investigate threats. | ||||
Office 365 (SIEM) |
Add-On | Add-On | ✔ | ✔ |
| Extends SIEM monitoring to Microsoft 365 for enhanced visibility. | ||||
24x7 Security Operations Center (SOC) |
Add-On | Add-On | ✔ | ✔ |
| Live security experts monitoring the SIEM and security tools for threats and alerts around the clock. | ||||
Email Archiving and Litigation Hold |
Add-On | Add-On | ✔ | ✔ |
| Long-term storage and legal retention of email communications. | ||||
Dark Web Monitoring |
Add-On | Add-On | ✔ | ✔ |
| Scans the dark web for compromised credentials and exposed company data. | ||||
Simulated Phishing Campaigns |
Add-On | Add-On | ✔ | ✔ |
| Tests user awareness through fake phishing emails and tracks results. | ||||
End-User Security Training |
Add-On | Add-On | ✔ | ✔ |
| Interactive training to educate staff on safe computing practices. | ||||
Duo Two Factor Authentication (2FA) |
Add-On | Add-On | ✔ | ✔ |
| Adds an extra layer of login security through mobile or hardware authentication. | ||||
Scheduled Network Compliance Assessment |
Add-On | Add-On | Annually | Annually |
| Annual review to ensure your network aligns with industry compliance standards. | ||||
| Backup and Disaster Recovery Services | ||||
Local Server Backup |
Add-On | Add-On | ✔ | ✔ |
| Backs up your server data to local storage for quick recovery needs. | ||||
Backup and Disaster Recovery (Local + Offsite) |
Add-On | Add-On | ✔ | ✔ |
| Combines on-site and cloud backups for protection against total data loss. | ||||
Office 365 Backup |
Add-On | Add-On | ✔ | ✔ |
| Ensures data from Exchange, OneDrive, and SharePoint is backed up and recoverable. | ||||
Managed Security and Compliance
Smarter Protection Through Layers
Modern threats require more than a single line of defense. That’s why every Omnitech service package is built on a layered security strategy — protecting your business across your people, devices, data, and network. Each layer reinforces the next, creating a resilient IT environment that defends against everything from daily disruptions to advanced cyber threats. It’s proactive, proven, and purpose-built for small businesses.
Let’s Talk About Your IT Goals
Whether you’re just starting to think strategically or you’re buried in tech decisions with no clear plan — we’re here to help.